Handling of Personal Data.
1 Lessees (including those who intend to sign a lease contract) and drivers
(hereinafter referred to as “Lessee” and “Driver” respectively) agree to the Company's use of the personal information of the Lessee and Driver for the following purposes.

Contents of provision: Use of information related to the leasing of automobiles, such as the class of vehicle, purpose of use, date and time of commencement of leasing, etc., as well as the Lessee's name, address, etc., of the personal information.
Targets and purposes of use: To introduce to lessees information on products, services, and other information related to the business of providing such information.
Purpose of Use of the Provided Information
Our company introduces to the lessee or driver the business-related guide that provides information on goods and services.
To provide information to lessees who have entered into an information provision contract with the Company for the purposes of product planning, development, and measures to improve customer satisfaction.
The Company establishes measures for the smooth conclusion of lease agreements, etc., and customer satisfaction, and establishes a system to improve franchising as a whole.
Toll road operators used by lessees or drivers, etc.

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Chapter 1 General Provisions

Article 1 (Application of Terms and Conditions)
The Company leases a leased automobile (hereinafter referred to as the “Leased Vehicle”) to the Lessee in accordance with the provisions of this Agreement (hereinafter referred to as the “Agreement”) and the Bylaws, and the Lessee takes the Leased Vehicle after understanding the Agreement and the Bylaws. In addition, matters not provided for in the Terms and Conditions shall be governed by statute or general practice.
The Company may allow special agreements within the scope of not violating the purpose of the Terms and Conditions, laws and regulations, and general practices. In the event of special provisions, the special provisions shall take precedence over these Terms and Conditions.

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Chapter 2 Reservations

Article 2 (Application for reservation)
The lessee may make an application for reservation by agreeing to the price list, etc. prescribed by the Company and specifying in advance the type of vehicle, the purpose of use, the date and time of the start date of the lease, the location of the lease, the duration of the lease, the place of return, the driver, whether or not an accessory such as a child seat, etc., is required, and any other conditions of lease (hereinafter referred to as the “Conditions of Rental”) by the method prescribed by the Company.
When the lessee makes a reservation, the Company agrees in principle to make the reservation within the scope of the leased vehicle owned by the Company and the conditions of lease approved by the Company. In this case, the Lessee shall pay the reservation application fee prescribed by the Company except when permitted by the Company.

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Article 3 (Change of Reservation)
If the Lessee wishes to change the rental conditions, he/she must obtain permission from the Company.

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Article 4 (Cancellation of Reservation, etc.)
The Lessee and the Company shall enter into a lease agreement for the leased vehicle before the time of the lease commencement date in Paragraph 1 of Article 2.
The lessee and the Company may cancel the reservation by the method stipulated by the Company. In addition, if the lease agreement for the leased vehicle (hereinafter referred to as the “Lease Agreement”) has not been signed more than one hour after the scheduled start time of the lease, the reservation shall be canceled regardless of the reason.
The reservation will be canceled regardless of the reason.

Chapter 3 Rental Vehicles 

Article 5 (Signing of Lease Agreement)
The lessee expresses the terms of the lease, and the Company signs the lease contract after expressing the terms of the lease in accordance with the contract terms and price list, etc. The Company shall notify the lessee of the terms and conditions of the lease after signing the lease contract.
After signing the lease agreement, the driver shall comply with the obligations of the driver as stipulated in the terms and conditions.
The Company may request the lessee to present the driver's license designated by the lessee at the time of signing the lease agreement in order to fill in the driver's name, address, type of driver's license and driver's license number, or to submit a copy of the driver's license when the Company deems it necessary to do so. In this case, the lessee shall present his/her own driver's license when he/she is the driver and submit a copy thereof when requested by the Company, and when the lessee and the driver are not the same person, he/she shall request the driver to present the driver's license of the driver and submit a copy thereof when requested by the Company.
The Company may request the lessee to produce a driver's license and other documents proving identity and make copies of the produced documents when signing the lease agreement.
The Company may request the lessee or driver to submit a cell phone number or other emergency contact information when signing a lease agreement.
The Company may ask the lessee to specify a payment method such as credit card or cash when signing the lease agreement.

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Article 6 (Rejection of Lease)
The Company may refuse to sign a rental agreement and cancel the reservation if the lessee or driver has any of the following circumstances:
(1) Does not have the required driver's license to drive the rented vehicle;
(2) When the driver is considered to be under the influence of alcohol;
(3) When you are considered to be showing symptoms of drug abuse such as drugs, pills, amphetamines, etc;
(4) When a child under 6 years of age is not allowed to ride in the vehicle without a child seat;
(5) When you are considered to be a member of a designated violent group, a member of a group related to a designated violent group, or a related person, or other anti-social organization;
(6) In connection with the Company's dealings, to use violent behavior or words against the Company's employees and other related persons, or to ask them to bear burdens that are beyond reasonable limits;
(7) Spreading rumors or using fraud or force to damage the Company's reputation or to obstruct business;
(8) In the event of a breach of these Terms and Conditions;
(9) Any other behavior that the Company deems inappropriate.
Regardless of the provisions of the preceding paragraph, the Company may refuse to sign a rental agreement and cancel a reservation under the following circumstances:
(1) When there is no vehicle available for rental;
(2) When the lessee or driver is traveling with a child under 6 years of age without a child seat.

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Article 7 (Establishment of Lease Agreement, etc.)
A lease agreement is established when the lessee signs the lease agreement and the Company delivers the leased vehicle (including accessories) to the lessee. (hereinafter referred to as the “Lease Agreement”) is established when the Lessee signs the Lease Agreement. At that time, the reservation application fee collected shall be recognized as part of the rental fee.
The delivery of the above paragraph shall take place at the time of the commencement date of the lease in Article 2 and at the place of the lease.

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Article 8 (Rent)
Upon the establishment of the Lease Agreement, the Lessee shall pay to the Company the rent stipulated in the following paragraph.
The so-called rent shall mean the aggregate amount of the following, and the Company shall indicate their respective amounts or their references on the price schedule.
(1) Basic Rental Fee (2) Exemption Compensation Fee (3) Special Equipment Fee (4) One-way Rental Fee (5) Fuel Fee (6) Pick-up Fee (7) Other Charges
The basic rental fee is the rental fee that is reported to the Director of the Local Transportation Bureau, the Director of the Hyogo Land Transportation Department of the Kobe Transportation Supervision Bureau, or the Director of the Land Transportation Office of the Okinawa General Bureau at the time of leasing the leased vehicle.

Article 9 (Change of Lease Conditions)
If the lessee wishes to change the lease conditions in Article 7 after signing the lease agreement, the Company's consent is required.

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Article 10 (Inspection and Maintenance, etc.)
The Company shall lease a leased vehicle that has undergone the inspections and necessary repairs specified in Article 47-2 (Daily Inspection and Maintenance) and Article 48 (Periodic Inspection and Maintenance) of the Road Transportation Vehicles Act.
The lessee or driver shall, when leasing a leased vehicle, conduct an inspection of the exterior of the vehicle body and accessories in accordance with the separately prescribed inspection form, confirm that the leased vehicle is not in poor repair, etc., and that the leased vehicle is in compliance with the conditions for leasing.

Chapter IV Use
 
Article 11 (Management Responsibility of the Lessee)
The lessee or driver shall use and keep the leased vehicle as a conscientious manager during the period from the delivery of the leased vehicle to the return of the leased vehicle to the Company (hereinafter referred to as the “period of use”).
The lessee or driver shall use the leased vehicle in accordance with the laws and regulations, contract terms and conditions, terms and conditions of use, instructions for use, and any other instructions given by the Company.
If the lessee or driver utilizes a toll road such as a highway, a toll parking lot, or any other toll service in the use of the leased vehicle, the lessee or driver shall be responsible for the payment of such fees to the provider of the toll service.
If the lessee or driver uses the ETC system and the toll road operator, etc. (hereinafter referred to as the “toll road operator, etc.”) inquires about the lessee's or driver's unpaid toll road usage fees, etc., the lessee or driver agrees that the Company may disclose the lessee's or driver's information to the toll road operator, etc. The Company shall not be liable for any loss or damage caused by the use of the ETC system or the use of toll roads, etc., in the leased vehicle. The lessee or driver agrees that the Company may disclose information about the lessee or driver to the toll road operating company, etc.

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Article 12 (Daily Inspection and Maintenance)
The lessee or driver shall perform the daily inspection and maintenance required by the Company before each day of use (daily inspection and maintenance) of the leased vehicle.
The lessee or driver shall keep the keys of the leased vehicle in a safe place during the use of the leased vehicle. If the keys are lost, the lessee or driver shall pay a compensation of 100,000 yen (excluding the cost of emergency transportation of the keys) to the Company.
The following are the terms and conditions of the rental agreement.

Article 13 (Prohibited Behavior)
The lessee or driver shall not engage in any of the following behaviors during the use of the vehicle:
(1) Use the Leased Vehicle for the automobile transportation business or similar purposes without the consent of the Company or permission under the Road Transportation Law;
(2) Use the Leased Vehicle for purposes other than those for which it is intended to be used, or allow it to be driven by a person other than the driver specified in Article 7;
(3) Lending the leased vehicle to a third party or using it as a guarantee;
(4) Forging or changing the license plate of the leased vehicle or the license plate of the vehicle, or altering or modifying the leased vehicle to change its original condition;
(5) Using the leased vehicle for various tests or competitions (including those considered by the Company to be competitions), or for towing or propelling other vehicles without the Company's consent;
(6) Using the Rental Vehicle in violation of laws and regulations or public morals;
(7) Insuring the leased vehicle against damage without the Company's consent;
(8) Taking the Rental Vehicle outside of Japan;
(9) Any other behavior that violates the terms and conditions of the lease or the lease conditions in Article 7.

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Article 14 (Illegal Parking)
If the lessee or driver violates the parking regulations of the Road Traffic Law with respect to the leased vehicle, the lessee or driver shall immediately go to the police station (hereinafter referred to as the “police station”) that has jurisdiction over the area where the illegal parking occurs to be held, and shall be responsible for paying the fines, etc. for the illegal parking, as well as the costs of towing, moving, storing, and picking up of the vehicle that occurred as a result of the illegal parking (hereinafter referred to as the “handling of the violation”).
When the Company is contacted by a police officer regarding illegal parking of a leased vehicle, the Company shall contact the lessee or driver and instruct the lessee or driver to move the leased vehicle promptly and to appear at a police station of the Company's jurisdiction to be dealt with for the violation of the law at the expiration of the leasing period of the leased vehicle, or within the time period as instructed by the Company, which shall be complied with by the lessee or driver. In addition, when the Leased Vehicle is moved by the police, the Company may personally retrieve the Leased Vehicle from the police based on the Company's judgment.
After the Company has issued the instructions in the preceding paragraph, the Company shall, based on the Company's judgment, confirm that the violation has been handled by means of a traffic violation notice, a bill of payment, a receipt, etc., and if it has not been handled, the Company shall repeat the instructions in the preceding paragraph to the lessee or driver before handling the violation. In the event that the lessee or driver does not comply with the instructions in the preceding paragraph, the Company may terminate the lease agreement without any notice or reminder and immediately demand the return of the leased vehicle, and the lessee or driver shall sign a document (hereinafter referred to as the “Letter of Acceptance”) stipulated by the Company acknowledging that he or she has illegally parked the vehicle, and go to a police station or the like to receive legal penalties, etc. as a violator of the lease agreement.
Regardless of the provisions on the handling of personal information at the beginning of the contract, the lessee or driver agrees to submit to the Public Security Commission the information required by Article 51-4, Paragraph 6 of the Road Traffic Act, such as the explanatory statement and the letter of admission, etc., in addition to providing necessary assistance, such as submitting to the police officers the information containing personal information, as deemed necessary by the Company.
In the event that the lessee has not violated the law before returning the leased vehicle, when the Company has borne the expenses incurred by the lessee or driver in searching for the leased vehicle (hereinafter referred to as the “search expenses”), or when the Company has borne the expenses incurred by the lessee or driver in moving, storing, or picking up the vehicle (hereinafter referred to as the “Vehicle Management Expenses”), the lessee or driver shall pay to the Company, by the date specified by the Company, the following expenses The following fees shall be paid by the lessee or driver to the Company by the date specified by the Company:
(1) The equivalent amount of the deposit
(2) “Illegal Parking” (hereinafter collectively referred to as “Illegal Parking Fee” together with the equivalent amount of the Placement Fee in (1) above) as determined by the Company.
(3) Search fee and vehicle management fee.
If, after the Lessee has paid the parking violation fee to the Company pursuant to the preceding paragraph, the Company returns the parking violation fee to the Lessee because the Lessee has already paid the fine related to the parking violation or repaid the parking violation fee to the Company due to the filing of an indictment or the delivery of a judgment to a family court.
In the event that the Company receives an order for payment of the parking fee as described in the preceding paragraph, or if the Lessee fails to pay the full amount of the payment as described in this paragraph by the date specified by the Company, the Lessee agrees to allow the Company to register the Lessee's name, date of birth, driver's license number, etc. in the Rent-A-Whole Association system.
In the event that the Lessee fails to pay the parking fine in accordance with the laws and regulations, and the Company is required to pay the fine on behalf of the Lessee, the Company will charge the Lessee an additional 80,000 yen administrative fee, and the Company will subsequently provide the information to the Lessee in accordance with the laws and regulations of Japan, and to the Lessee in default of payment of the fine.

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Article 15 (GPS function)
The lessee and the driver agree that the leased vehicle may be equipped with a Global Positioning System (hereinafter referred to as the “GPS Function”), which records the current location of the leased vehicle and the route of the leased vehicle, etc., in a system prescribed by the Company, and agree to the use of such recorded information by the Company for the following purposes.
(1) To confirm whether the Leased Vehicle is returned to the specified location upon termination of the Lease Agreement;
(2) To confirm the current location, etc. of the leased vehicle in the event of any of the circumstances specified in Article 24, Paragraph 1, and when judged necessary for the management of the leased vehicle or the fulfillment of the lease contract, etc;
(3) Conducting marketing analysis for the purpose of improving the quality of goods and services, etc. provided to the Lessee and the Driver and customer satisfaction, etc.
The Lessee and the Driver agree that the Company shall process the recorded information intelligence as stipulated in the preceding paragraph into a form in which the Lessee and the Driver cannot be identified, and that the Motor Vehicle shall utilize the recorded information for the purpose of research and development of traffic systems and mapping technology.
The lessee and driver agree that the Company may disclose the information recorded by the GPS function in paragraph 1 to the extent necessary when required to do so by law or when required or ordered to do so by a court of law, administrative unit, or other official body.

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Article 16 (Dashcam) The renter and driver agree that the rental vehicle may be equipped with a dashcam to record the driving conditions of the renter and driver, and consent to the company's use of the recorded information for the following purposes: (1) to confirm the conditions at the time of an accident; (2) to determine the necessity of confirming the driving conditions of the renter and driver for managing the rental vehicle or fulfilling the rental agreement; (3) to conduct marketing analysis to improve the quality of goods and services provided to the renter and driver, and customer satisfaction. The renter and driver agree that the company may process the recorded information from the previous clause into a form that cannot identify or recognize the renter and driver, and consent to the use of this recorded information for the purposes of researching autonomous driving, advanced safety technology, and mapping technology. The renter and driver agree that the company may disclose the information recorded by the dashcam to the necessary extent when legally required to do so, or when ordered by a court, administrative agency, or other official institution.

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Chapter 5: Return

Article 17 (Lessee's Return Responsibilities)  
Upon the expiry of the rental period, the lessee shall return the leased vehicle to our company at the designated return location. In the event that the lessee is unable to return the leased vehicle within the rental period due to natural disasters or other force majeure circumstances, they shall promptly contact our company and follow its instructions.

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Article 18 (Confirmation of the Leased Vehicle, etc.)  
Except for deterioration and wear caused by normal use or damages attributable to the lessee and the driver’s responsibility, the lessee shall return the leased vehicle in the same condition as when it was delivered, in the presence of our company. When returning the leased vehicle, the lessee shall ensure that no items belonging to the lessee, the driver, or any passengers are left in the vehicle. Our company is not responsible for the safekeeping of any abandoned items after the return of the leased vehicle.

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Article 19 (Return Period of the Leased Vehicle, etc.)  
If the lessee extends the rental period in accordance with Article 11, they shall pay either the rent corresponding to the extended rental period or the lesser of the rent before the change plus any excess fees incurred. If the lessee returns the vehicle after the lease period without our company’s consent as specified in Article 11, they shall pay the previously stated rent along with a penalty equivalent to the excess fees.

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Article 20 (Return Location of the Leased Vehicle, etc.)  
If the lessee changes the return location stipulated in Article 11, they shall bear the costs incurred for the return transportation due to the change of the return location (hereinafter referred to as "return transportation costs"). If the lessee returns the leased vehicle to a location other than the designated return location without our company’s consent as specified in Article 11, they shall pay for the return transportation costs and our administrative fees.

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Article 21 (Measures for Not Returning the Leased Vehicle)  
The lessee agrees that our company, in cases where the lessee is in any of the following situations, shall implement necessary measures, including the use of GPS to confirm the location of the leased vehicle, in addition to pursuing legal proceedings such as criminal prosecution: 
(1) When the rental period has expired, and the lessee still does not comply with our request for return; 
(2) When the lessee's whereabouts are unknown, indicating a likely overdue return.  
In such cases, the lessee shall cover the costs incurred by our company in locating the lessee and recovering the leased vehicle.

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Article 22 (Agreement on Rental Information Registration and Use)  
Regardless of the provisions at the beginning of the terms regarding personal data handling, the lessee agrees that in any of the following instances, information based on objective rental facts, including the lessee's name, date of birth, and driver’s license number (hereinafter referred to as "rental information"), may be registered in the all-rental association system and the list of notable renters for a period not exceeding seven years: 
(1) When the lessee or driver has not paid the violation parking fee as stipulated in Article 17, paragraph 5, before the date specified by our company; 
(2) When any of the conditions mentioned in the previous item apply.  
Regardless of the provisions at the beginning of the terms regarding personal data handling, the lessee agrees to the following: 
(1) Rental information registered in the all-rental association system may be utilized by the National Automobile Rental Association, local rental associations, and their member businesses; 
(2) Rental information registered in the list of notable renters may be utilized by rental car businesses.

Chapter 6: Measures in Case of Malfunction, Accident, or Theft

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Article 23 (Malfunction of the Leased Vehicle)  
If the lessee or driver discovers any abnormalities or malfunctions while using the leased vehicle, they shall immediately stop driving, contact our company, and follow our instructions.

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Article 24 (Accident)  
In the event of an accident related to the leased vehicle while in use, the lessee or driver must immediately stop driving and, regardless of the size of the accident, take legal measures and follow the specified procedures:  
(1) Report the status of the accident to our company immediately and follow our instructions;  
(2) When performing repairs on the leased vehicle according to the preceding instructions, repairs must be made at our company or at a workshop designated by our company unless agreed otherwise;  
(3) Assist our company and the insurance company contracted with it in investigating the accident and promptly provide any documents requested by our company and the insurance company;  
(4) Obtain prior consent from our company when mediating or reaching any agreements concerning the accident with the other party.  
In addition to the above, the lessee or driver shall handle and resolve the accident independently. Our company will offer advice to the lessee or driver regarding the handling of the accident and assist in resolution. To verify the conditions at the time of the accident, our company may install a dashcam or onboard recording device in the vehicle; these will record conditions if there is a collision or emergency braking. If our company deems it necessary, it will conduct inspections and other measures on the recordings.

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Article 25 (Theft)  
In the event that the leased vehicle is stolen or damaged while in use, the lessee or driver must take the following actions:  
(1) Immediately report to the nearest police;  
(2) Report the situation to our company and follow our company's instructions;  
(3) Assist our company and the insurance company contracted with it in investigating the theft or damage, and promptly submit any documents requested by our company and the insurance company.

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Article 26 (Termination of Rental Agreement Due to Non-Usability)  
During the rental period, if the leased vehicle becomes non-operational due to malfunction, accident, theft, or other reasons (hereinafter referred to as "malfunction, etc."), the rental agreement shall terminate. In such cases, the lessee or driver shall bear the costs associated with retrieving and repairing the leased vehicle, and our company will not refund any rent already collected. However, this does not apply if the malfunction, etc., is due to circumstances specified in paragraphs 3 or 5. If the malfunction, etc., originates from defects or issues existing before the rental was initiated, and other issues render the leased vehicle unsatisfactory, the lessee may accept a substitute vehicle provided by our company. Additionally, aside from the measures specified in this article, the lessee and driver shall not make any claims against our company for losses incurred due to the inability to use the leased vehicle.

Chapter 7: Compensation and Indemnification

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Article 27 (Lessee's Compensation and Operational Indemnification)  
If the lessee or driver causes damage to our company’s leased vehicle during the rental period, they shall compensate for that damage, except for reasons that cannot be attributed to the lessee or the driver. In cases where the lessee is liable for damages as mentioned in the previous clause, the lessee is responsible for damages arising from malfunctions caused by accidents, theft, and issues attributable to the lessee or the driver, as well as losses incurred by our company due to contamination or odors that make the leased vehicle unusable. Compensation shall be paid by the lessee per our company’s administrative regulations. If the lessee or driver causes damage to a third party or our company through intent or negligence during the rental period, they shall compensate for the losses incurred. Regardless of the provisions in the previous clauses, for damages resulting from disasters designated as severe disasters under Article 2 of the Act on Special Financial Assistance for Severe Disaster Countermeasures (Law No. 150 of 1962) (hereinafter referred to as "severe disasters")—which lead to loss, damage, or other loss of the leased vehicle due to force majeure in areas designated as severe disaster zones—the lessee or driver must provide compensation, except in cases of intentional acts or gross negligence by the lessee or driver.

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Article 28 (Insurance)  
When the lessee is liable for compensation according to the terms and details and when the driver is liable for compensation under the previous clause, they shall be compensated within the limits of the insurance money under the damage insurance contract our company has signed for the leased vehicle. However, if it falls under exempt circumstances as specified in the insurance policy, that insurance money will not be paid.  
(1) Unlimited compensation for injury per person (including automobile liability insurance)  
(2) Unlimited compensation for property damage per incident (deductible of 50,000 yen)  
(3) Compensation for vehicle damage within the market value per incident (deductible of 150,000 yen)  
(4) Unlimited compensation for personal injury per person (deductible)  
Damages not covered by insurance or exceeding the amount that can be compensated according to the previous clause shall be borne by the lessee or the driver. When our company pays the damages that the lessee or driver should be responsible for under the previous clause, the lessee or driver shall immediately reimburse our company for the amount paid. In cases where the damages equal the deductible specified in paragraph 1, and the lessee has paid a deductible compensation fee in advance to our company, that amount will be borne by our company. However, if the deductible compensation fee has not been paid, it will be borne by the lessee or driver. The cost of the damage insurance contract specified in paragraph 1 is included in the rental fee. (However, if the lessee does not meet the terms of that insurance company, they will not receive compensation, thereby nullifying the insurance.)  
(5) Compensation for operating loss (NOC): During the rental period, if the vehicle must be repaired or cleaned due to accidents, theft, malfunction, or dirtiness, the costs incurred shall be borne by the customer to compensate for business losses.  
(Yen / including 10% consumption tax)  
When the vehicle can drive and is returned to the designated store: 50,000 yen  
When the vehicle cannot drive and has not been returned to the designated store: 100,000 yen  
Note: If the vehicle is drivable but not returned to the store (for example, parked on the street), an additional operational loss compensation of 100,000 yen will be charged.

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Chapter 8: Termination

Article 29 (Termination of Rental Agreement)  
If the lessee violates the terms and conditions during the rental period, our company may terminate the rental agreement without any notice or demand and request the immediate return of the leased vehicle. In this case, our company may deduct the rent corresponding to the period from the start of the rental to the termination of the agreement from the rent due, along with any damages incurred from the termination.

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Chapter 9: Miscellaneous

Article 30 (Consumption Tax)  
The lessee shall pay our company the consumption tax (including local consumption tax) levied in accordance with the terms and details of the transaction.

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Article 31 (Delay Damages)  
If the lessee or driver and our company fail to perform monetary obligations under the terms and details, they shall pay the other party delay damages at an annual interest rate of 14.6%.

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Article 32 (Governing Law, etc.)  
The governing law shall be Japanese law.

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Article 33 (Exclusive Jurisdiction Court)  
In the event of disputes arising from rights and obligations under these terms and details, the court with jurisdiction over the location of our company’s headquarters shall have exclusive jurisdiction.

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Supplementary Provisions: These terms shall take effect from April 1, 2024.
 

關於個人資料的處理
1 承租人（含打算簽訂租賃合約者）及駕駛人
（以下分別稱之為「承租人」、「駕駛人」）同意本公司出於下列目的而使用承租人及駕駛人的個人資料。

提供內容：利用車種等級、使用目的、承租開始日期時間等與汽車租賃的承租有關的資訊和承租人的姓名、住址等的個人資料。
提供對象及其利用目的：向承租人介紹提供關於商品、服務等資訊之營業相關的指南。
提供對象提供對象的利用目的
本公司向承租人或者駕駛人介紹提供關於商品、服務等資訊之營業相關的指南
本公司簽訂資訊提供合約者承租人以作為商品企劃、開發或提高顧客滿意度措施等的參考為目的
本公司制定旨在順利簽訂租賃合約等，使顧客滿意的措施及建立完善特許加盟整體的體制
承租人或駕駛人所使用的收費道路營運公司等

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第一章 總則

第一條（約款的適用）
本公司依照本約款（以下簡稱為「約款」）及細則的規定將租賃汽車（以下簡稱為「租賃車輛」）租賃給承租人，承租人在理解約款及細則後承租該租賃車輛。另外，關於約款及細則中未規定的事項，依照法令或者一般慣例執行。
本公司在不違反約款及細則的宗旨、法令及一般慣例的範圍內可允許特別約定。如果有特別約定時，其特別約定優先於本約款及細則。

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第二章 預約

第二條（預約的申請）
承租人在承租租賃車輛時，可在同意本公司規定的價格表等之後，透過本公司規定的方法預先明示車種等級、使用目的、承租開始日期時間、承租地點、承租期間、歸還地點、駕駛人、是否需要兒童座椅等附屬品及其他承租條件（以下簡稱為「承租條件」），進行預約申請。
本公司在承租人提出預約時，原則上同意在本公司所擁有的租賃車輛及本公司認可的承租條件的範圍內預約。此時，承租人除經本公司許可時以外應支付本公司規定的預約申請費。

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第三條（預約的變更）
承租人欲變更承租條件時，須經本公司同意。

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第四條（預約的取消等）
承租人及本公司在第二條第1款的承租開始日期時間之前簽訂租賃車輛的租賃合約。
承租人及本公司可透過本公司規定的方法取消預約。另外，在超過所預約的承租開始時間1小時以上仍未簽訂租賃車輛的租賃合約（以下簡稱為「租賃合約」）時，無論何種原因，均取消預約。
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第三章 租車 

第五條（租賃合約的簽訂）
承租人明示承租條件，本公司根據約款及價格表等明示租賃條件後，簽訂租賃合約。
駕駛人在簽訂租賃合約後，應遵守約款及細則中規定的駕駛人義務的事項。
本公司為了填寫駕駛人姓名、住址、駕照種類及駕照號碼，或者駕駛人提交駕照影本，可在簽訂租賃合約時要求承租人出示承租人指定的駕駛人駕照，在本公司認為必要時，可要求其提交影本。此時，承租人在自己是駕駛人時，應出示自己的駕照，並在本公司要求時提交其影本，在承租人與駕駛人不是同一人時，應要求駕駛人出示該駕駛人的駕照，並在本公司要求時提交其影本。
本公司在簽訂租賃合約時，有可能要求承租人出示駕照及其他證明身份的文件，並對出示文件進行複印。
本公司在簽訂租賃合約時，可要求承租人或者駕駛人提交手機號碼等緊急聯繫方式。
本公司在簽訂租賃合約時，有可能會要求承租人指定信用卡、現金等支付方法。

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第六條（租賃的拒絕）
本公司在承租人或者駕駛人有下列各項情形時，可拒絕簽訂租賃合約並取消預約：
（1）沒有駕駛租賃車輛所需的駕照時；
（2）被認為帶著酒氣時；
（3）被認為呈現毒品、強力膠、安非他命等吸毒症狀時；
（4）沒有兒童座椅而讓6歲以下幼兒同乘時；
（5）被認為屬於指定暴力團體、與指定暴力團體相關的團體成員或者相關者及其他反社會組織時；
（6）與本公司的交易有關，對於本公司的員工及其他相關者採用暴力性行為或言辭時，或者要求其承擔超出合理範圍的負擔時；
（7）散佈謠言，或者使用欺詐或威力損毀本公司的信譽，或者妨礙業務時；
（8）有違反約款及細則的行為時；
（9）其他本公司認為不適當的行為時。
不論上款之規定為何，在有下列各項情形時，本公司也可拒絕簽訂租賃合約並取消預約：
（1）沒有可租賃的車輛時；
（2）承租人或者駕駛人與6歲以下幼兒同乘而沒有兒童座椅時。

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第七條（租賃合約的成立等）
租賃合約隨承租人在租賃合約書上簽字，本公司向承租人交付租賃車輛（含附屬品。下同）而成立。此時，已收取的預約申請費充當租金的一部分。
上款的交付應在第二條的承租開始日期時間及承租地點進行。

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第八條（租金）
租賃合約成立後，承租人應向本公司支付下款所規定的租金。
所謂租金，是指以下的合計金額，本公司將在價德格表上明示其各自的金額或者其參考資料。
（1）基本租金 （2）免責補償費 （3）特別裝備費 （4）單程租金 （5）燃油費 （6）提車費 （7）其他費用
基本租金是在進行租賃車輛的租賃時向地方運輸局運輸支局長、神戶運輸監理部兵庫陸運部長或者沖繩綜合事務局陸運事務所長進行申報實施的租金。

第九條（承租條件的變更）
承租人欲在簽訂租賃合約後變更第七條的承租條件時，須經本公司的同意。

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第十條（檢查維修等）
本公司應出租經過道路運送車輛法第四十七條之2（日常檢查維修）及第四十八條（定期檢查維修）規定的檢查和實施了必要維修的租賃車輛。
承租人或者駕駛人在承租租賃車輛時，應根據另行規定的檢查表進行車體外觀及附屬品的檢查，確認租賃車輛無維修不善等，並確認租賃車輛符合承租條件。

第四章 使用
 
第十一條（承租人的管理責任）
承租人或者駕駛人在接受租賃車輛的交付之後至返還本公司的期間（以下簡稱為「使用中」）內，應以本著一個有良知的管理者來使用、保管租賃車輛。
承租人或者駕駛人在使用租賃車輛時，應遵守法令、約款、細則、使用說明書及本公司提示的其他使用方法來使用租賃車輛。
承租人或駕駛人在使用租賃車輛中利用高速道路等收費道路、收費停車場、其他收費服務時，須由承租人或駕駛人自行負責對該收費服務提供者支付該使用費等。
如承租人或駕駛人使用ETC系統，且收費道路之營運公司等（以下簡稱為「收費道路營運公司等」）向本公司洽詢承租人或駕駛人未繳收費道路使用費等事宜時，承租人或駕駛人同意本公司可對收費道路營運公司等揭露承租人或駕駛人之相關資訊。人或駕駛人同意本公司可對收費道路營運公司等揭露承租人或駕駛人之相關資訊。

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第十二條（日常檢查維修）
承租人或者駕駛人在使用中必須對承租的租賃車輛，於每天使用前（日常檢查維修）規定的日常檢查維修。
承租人或者駕駛人在使用中必須對承租的租賃車輛,必須小心保管車匙如遺失須向本公司支付賠償100,000日圓(不包括車匙緊急運送費用)
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第十三條（禁止行為）
承租人或者駕駛人在使用中不得有下列行為：
（1）未經本公司同意及道路運送法許可等，將租賃車輛用於汽車運送事業或者類似的目的；
（2）將租賃車輛用於規定的使用目的以外，或者讓第七條所規定的駕駛人以外的人駕駛；
（3）有轉借租賃車輛，讓第三者使用或者其他用作擔保等的行為；
（4）偽造或者變更租賃車輛的汽車牌照或者車輛牌照，或者改造或改裝租賃車輛等變更其原狀的行為；
（5）未經本公司同意，將租賃車輛用於各種測試或者比賽（包括本公司認為屬於比賽的情況），或者用於拖曳或推動其他車輛；
（6）違反法令或者公共道德使用租賃車輛；
（7）未經本公司同意，將租賃車輛加入損害保險；
（8）將租賃車輛帶出日本國外；
（9）其他違反第七條的承租條件或者租賃條件的行為。

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第十四條（違法停車）
承租人或者駕駛人在對租賃車輛違反道路交通法的停車規定時，應在違法停車後立即前往管轄違法停車區域的警察局（以下簡稱為「管轄警察局」）自行承擔責任並繳納違法停車的罰金等，及隨違法停車發生的拖車移動、保管、提車等各項費用（以下簡稱為「違反處理」）。
本公司在接到警員關於租賃車輛違法停車的聯絡時，將與承租人或者駕駛人聯絡，指示其迅速移動租賃車輛，在租賃車輛的承租期間屆滿時或者本公司指示的時間內前往管轄警察局接受違反處理，承租人或者駕駛人應遵照執行。另外，本公司在租賃車輛被員警移動時，有可能根據本公司的判斷親自從警方提回租賃車輛。
本公司在發出上款的指示之後，將根據本公司的判斷透過交通違反告知書及繳費通知單、收據等確認違反處理的情況，在未作處理時，將在處理之前向承租人或者駕駛人重複下達上款的指示。另外，在承租人或者駕駛人不服從上款的指示時，本公司無須任何通知、催告，可解除租賃合約並立即要求返還租賃車輛，承租人或者駕駛人應在本公司規定的文件（以下簡稱為「承認書」）上簽字承認其違法停車的事實並前往警察局等接受作為違反者的法律處罰等。
不論約款開頭關於個人資料處理的規定為何，承租人或者駕駛人同意，在本公司認為必要時，除提供向警員提交承認書等包含個人資料的資料等必要的協助外，並向公安委員會提交道路交通法第五十一條之4第6款規定的說明書、承認書等資料。
承租人在返還租賃車輛之前未進行違反處理時，當本公司已負擔承租人或者駕駛人尋找租賃車輛所需的費用（以下簡稱為「尋找費用」）時，或者本公司已負擔車輛的移動、保管、提車等所需的費用（以下簡稱為「車輛管理費用」）時，承租人或者駕駛人應在本公司指定日期以前將下列費用支付給本公司：
（1）放置違反金相當額
（2）本公司規定的「違規停車」（以下與上述(1)放置違反金相當額統稱為「違反停車金」）
（3）尋找費用及車輛管理費用
在承租人依據上款向本公司支付違反停車金之後，由於已繳納與該違反停車相關的罰金，或者因被提起公訴或被交付家事法院審判而向本公司償還放置違反金時，本公司將返還違反停車金予承租人。
本公司收到上款之放置違反金繳納命令時，或承租人未於本公司指定日期以前支付該款規定之帳款全額時，承租人同意本公司採取將承租人姓名、出生年月日、駕照號碼等登錄於全租協系統等之措施。
最終如成承租人沒有按照法規繳付相關違法停車罰款導致本公司需代承租人繳付罰款,本公司會向承租人收取額外80000日元行政費用其後本公司亦會根據日本法規向拖欠日本政府罰款承之租人提供資料

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第十五條（GPS功能）
承租人及駕駛人同意租賃車輛可能裝設全球定位系統（以下簡稱為「GPS功能」），於本公司規定系統中記錄租賃車輛目前位置與行駛路線等，並同意本公司出於下列目的而使用該記錄資訊。
（1）確認租賃合約終止時，租賃車輛是否返還至規定地點；
（2）在發生第二十四條第1款各項規定的情形時，及其他為管理租賃車輛或履行租賃合約等而判斷有必要時，確認租賃車輛的目前位置等；
（3）為提高對承租人及駕駛人提供之商品、服務等的品質及顧客滿意度等，而進行行銷分析。
承租人及駕駛人同意本公司將前款規定之記錄資訊情報加工成無法辨識與識別承租人及駕駛人的形式後，並同意汽車以研發交通系統與地圖繪製技術為目的，利用該記錄資訊。
承租人及駕駛人同意本公司於被依法要求揭露時，或受到法院、行政單位或其他官方機構要求或命令揭露時，得於必要限度內，揭露第1款由GPS功能記錄之資訊。

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第十六條（行車記錄器）
承租人及駕駛人同意租賃車輛可能裝設行車記錄器，記錄承租人及駕駛人之駕駛狀況，並同意本公司出於下列目的而使用該記錄資訊。
（1）發生事故時，為確認事故發生時之狀況；
（2）為管理租賃車輛或履行租賃合約等而判斷有必要時，確認承租人及駕駛人的駕駛狀況；
（3）為提高對承租人及駕駛人提供之商品、服務等的品質及顧客滿意度等，而進行行銷分析。
承租人及駕駛人同意本公司將前款規定之記錄資訊情報加工成無法辨識與識別承租人及駕駛人的形式後，並同意汽車以研發自動駕駛、先進安全技術與地圖繪製技術為目的，利用該記錄資訊。
承租人及駕駛人同意本公司於被依法要求揭露時，或受到法院、行政單位或其他官方機構要求或命令揭露時，得於必要限度內，揭露第1款由行車記錄器記錄之資訊。

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第五章 返還

第十七條（承租人的返還責任）
承租人在承租期間屆滿時，在規定的返還地點將租賃車輛返還本公司。
承租人因天災及其他不可抗力而無法在承租期間內返還租賃車輛時，應立即與本公司聯絡，遵照本公司的指示執行。

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第十八條（租賃車輛的確認等）
除正常使用所造成的劣化和磨損或應歸屬承租人及駕駛人責任的事由所致的損害外，承租人應在本公司的見證下將租賃車輛按交付時的狀態返還。
承租人在返還租賃車輛時，應在確認租賃車輛內沒有承租人、駕駛人或者同乘人遺留的物品後返還，本公司不承擔租賃車輛返還後保管遺留物品的責任。

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第十九條（租賃車輛的返還時期等）
承租人在依第十一條而延長承租期間時，應支付與變更後的承租期間相對應的租金或者變更前的租金與超過費用合計後的費用中較低一方的費用。
承租人未經第十一條規定的本公司的同意而在超過承租期限之後返還時，應支付上款租金加計與超時相對應的超過費用一倍的違約金。

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第二十條（租賃車輛的返還地點等）
承租人在變更第十一條規定的返還地點時，應負擔因返還地點變更而需要支出的回送用的費用（以下簡稱為「回送費用」）。
承租人未經第十一條規定的本公司的同意將租賃車輛返還至規定返還地點以外的地點時，應支付回送費用及本公司的行政費用。

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第二十一條（未返還租賃車輛時的措施）
承租人同意本公司在承租人有下列各項情形之一時，除行使刑事起訴等法律程序外，還應實施利用GPS功能來確認租賃車輛位置的必要措施，並採取向（社團法人）全國汽車租賃協會提交逾期不返還受害報告，以及登錄於全租協系統等的措施。
（1）承租期間屆滿，仍不聽從本公司的返還要求時；
（2）承租人下落不明等被認為逾期不還時。
在出現上款各項的情形時，承租人應向本公司支付本公司尋找承租人及回收租賃車輛所需的費用等。

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第二十二條（租賃資訊登錄與利用的協定）
不論約款開頭的關於個人資料處理的規定為何，承租人同意在有下列各項情形之一時，同意將包括承租人姓名、出生年月日、駕照號碼等在內的依據客觀性租賃事實的資訊（以下簡稱為「租賃資訊」），在不超過7年的期間內登錄於全租協系統及租賃注意者名單。
（1）承租人或者駕駛人在本公司指定的日期之前未向本公司支付第十七條第5款規定的違反停車金時；
（2）符合上條第1款各項時。
不論約款開頭的關於個人資料處理的規定為何，承租人同意下列事項。
（1）登錄至全租協系統的租賃資訊被（社團法人）全國汽車租賃協會、加盟各都道府縣汽車租賃協會及其會員事業者利用。
（2）登錄至租賃注意者名單的租賃資訊被汽車租賃店利用。

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第六章 故障、事故、被盜時的措施

第二十三條（租賃車輛的故障）
承租人或者駕駛人在使用中發現租賃車輛的異常或者故障時，應立即停止駕駛，與本公司聯絡，並遵照本公司的指示執行。

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第二十四條（事故）
承租人或者駕駛人在使用中發生與租賃車輛有關的事故時，應立即停止駕駛，無論事故大小，均應採取法令上的措施，並採取下列規定的措施：
（1）立即將事故的狀況等報告本公司，遵照本公司的指示執行；
（2）依據上項的指示對租賃車輛進行維修時，除本公司同意時外，應在本公司或者本公司指定的工廠進行；
（3）協助本公司及與本公司簽約的保險公司關於事故的調查，及時提交本公司及保險公司要求的文件等；
（4）在就事故與對方進行調解及其他協議時，應事前取得本公司同意。
除上款之外，承租人或者駕駛人應自行負責進行事故的處理和解決。
本公司應向承租人或者駕駛人就事故的處理提出建議，協助其解決。
本公司為確認事故發生時之狀況，當安裝行車記錄器或車載型事故記錄裝置，或者兩者皆有安裝的車輛發生撞撃或緊急煞車等時，會記錄其狀況。
本公司當判斷有必要時，將做出檢驗前款記錄等措施。

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第二十五條（被盜）
承租人或者駕駛人在使用中發生租賃車輛被盜時及受到其他損害時，應採取下述措施：
（1）立即向就近的警員通報；
（2）立即將被害狀況等報告本公司，遵照本公司的指示執行；
（3）協助本公司及本公司簽約的保險公司關於被盜、受害的調查，及時提交本公司及保險公司要求的文件等。

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第二十六條（因無法使用而終止租賃合約）
在承租期間內，當租賃車輛因故障、事故、被盜及其他事由（以下簡稱為「故障等」）而無法使用時，應終止租賃合約。
在上款的情況下，承租人或者駕駛人應負擔租賃車輛的提車及修理等所需的費用，本公司不返還已收取的租金。但是，故障等是由於第3款或者第5款規定的事由所致時，則不在此限。
故障等起因於租賃前已存在的缺陷、問題等其他租賃車輛不符合承租條件所致時，承租人可接受本公司提供的替代的租賃車輛。另外，關於替代的租賃車輛的提供條件
承租人及駕駛人除本條規定的措施外，亦不可就無法使用租賃車輛而產生的損失向本公司提出本條規定以外的任何要求。

第七章 賠償及補償

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第二十七條（承租人的賠償及營業補償）
有關承租人在使用承租之租賃車輛期間，承租人或者駕駛人對本公司的租賃車輛造成損失時，應賠償該損失。但因無法歸屬承租人或者駕駛人責任的事由所致時除外。
根據上款所述中，承租人負損害賠償責任時，關於因事故、被盜、應歸屬承租人或者駕駛人責任的事由所致的故障，因租賃車輛的污損、臭氣等而使本公司無法利用該租賃車輛所致的損失，應根本公司行政規定，由承租人支付。
有關承租人或者駕駛人在使用承租之租賃車輛期間，因承租人或者駕駛人的故意或過失對第三者或本公司造成損害時，應賠償其損失。
不論上述各款的規定為何，關於根據嚴重災害對策特別財政援助法（1962年法律第150號）第2條被指定為嚴重災害的災害（以下簡稱為「嚴重災害」）所導致的損害，該損害與在該被指定為嚴重災害的地區因不可抗力而滅失、毀損，或其他受損的租賃車輛等損害，承租人或者駕駛人有故意或重大過失外，承租人或者駕駛人需賠償該損害。

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第二十八條（保險）
承租人在承擔依據約款及細則的賠償責任時，以及駕駛人在承擔前條第3款規定的賠償責任時，應根據本公司就租賃車輛簽訂的損害保險合約賠償下列限度內的保險金。但是符合其保險條款的免責事由時，不賠償該保險金。
（1）對人補償每名無上限（含汽車損害賠償責任保險）
（2）對物補償每起事故無上限（免責額5萬日圓）
（3）車輛補償每起事故在時價範圍內（免責額15萬日圓）
（4）人身傷害補償每名故無上限(免責額)
不理賠保險金的損害及超過依據上款規定理賠保險金的損害，由承租人或者駕駛人負擔。
在本公司已支付上款規定的承租人或者駕駛人應負擔的損害金時，承租人或者駕駛人應立即向本公司償付本公司的支付額。
關於相當於第1款規定的保險金免責額的損害，承租人已預先向本公司支付免責補償費時，由本公司負擔。但是未支付該免責補償費時，由承租人或者駕駛人負擔。
第1款所規定的損害保險合約的保險費相當額包含在租金內。
(但若不符合期該保險公司條款便不會得到該保險的賠償金從而該保險亦會失效)
(5)營業損失賠償（NOC）
租車期間若因事故、竊盜、車輛故障、污損等原因，導致車輛必須修理或清掃期間之以下費用應由顧客自行負擔，以賠償營業損失。
（日圓／含10%的消費稅）
車輛可以行駛歸還預定的店鋪時50,000日圓
車輛無法行駛未歸還預定的店鋪時    100,000日圓
注意：在車輛可行駛的情況下未歸還於店鋪者（例如：置於路邊等），將額外收取營業損失賠償100,000日圓。

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第八章 解除

第二十九條（租賃合約的解除）
承租人在承租期間內違反約款及細則時，本公司可無須任何通知、催告而解除租賃合約，並要求立即返還租賃車輛。此時，本公司得自租金扣除租賃起至解除合約的期間所對應的租金，以及因解除合約產生的損害賠償額。

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第九章 雜則

第三十條（消費稅）
承租人應向本公司支付依據約款及細則交易中徵收的消費稅（含地方消費稅）。

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第三十一條（延遲損害金）
承租人或者駕駛人及本公司怠於履行依據約款及細則的金錢債務時，應按年利率14.6%的比例向對方支付延遲損害金。

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第三十二條（準據法等）
準據法為日本法。

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第三十三條（管轄法院）
就依據本約款及細則的權利及義務產生爭議時，以管轄本公司總部所在地的法院為專屬協議管轄法院。

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附則 約款自2024年4月1日起施行。